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About the Known Issues category
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8
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3572
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February 23, 2026
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Blank window when trying to add or remove a license
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54
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834
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November 13, 2026
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Returning to SketchUp stops inferencing from working, can't switch tools, crash soon after
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1
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413
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July 18, 2024
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Recent macOS updates leading to a crash when using the Colors palette in all versions of SketchUp
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75
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6444
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April 15, 2024
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SketchUp (desktop version) thinks you don't have an Internet connection
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88
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23606
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February 18, 2024
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When some of your scenes from a 2021 model are showing as empty whiteness in 2022
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9
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2146
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January 17, 2023
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No Internet connection available when downloading components
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0
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675
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October 21, 2022
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Two Trimble Connect issues
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4
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976
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October 19, 2022
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When Chromebook shows unexpected behavior with the SketchUp web apps
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0
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458
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July 15, 2022
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Crash on launch of SketchUp in macOS Monterey
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23
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4606
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July 15, 2022
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Slow inserting of 3D Warehouse components
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1
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1294
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April 22, 2022
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Repeated crashing with Mac SketchUp 2021
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131
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19546
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January 17, 2022
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Fixing crashes caused by an unusual install location of SketchUp on Mac
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12
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3040
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April 24, 2021
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LayOut crashing when opening certain files
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6
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1566
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November 13, 2020
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LayOut not updating the page
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3
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2802
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September 30, 2020
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Windows 10 build 2004 GPU Scheduling feature
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0
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850
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September 25, 2020
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Setting SketchUp 2020 as the default application in Windows
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28
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8452
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September 18, 2020
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Hardware acceleration issues
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15
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2401
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September 15, 2020
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When Sketchup doesn't start because of a license issue
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27
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6585
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August 14, 2020
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An Error Occurred During Authentication
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1
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1566
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July 16, 2020
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Two ThumbsUp! (actually, more than two)
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1
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817
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December 18, 2019
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Please check your Internet connection
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2
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1358
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October 29, 2019
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Extension Warehouse in Maintenance Mode
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21
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5932
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January 8, 2018
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