SketchUp 2021.0.1 included a change to take care of an issue that some Mac users were seeing. Since then we have found that a high percentage of users who experienced that crash are running SketchUp from a location that isn’t the intended one. For example, over half of the people who submitted this particular crash are running SketchUp from the disk image file.
Another set of people have copied SketchUp to an unconventional location. Some of those locations will not have given SketchUp the right kind of permissions that it needs.
Lastly, macOS is quarantining SketchUp on some systems. That may occur if there was an earlier crash caused by either of the two other examples, and so you may have SketchUp in the right location by now, but macOS still recalls the earlier problem, and is running SketchUp from a deeply buried private folder.
If you are reading this topic because your bugsplat report suggested this link, these are the steps to do in order to correct the issue:
Make sure SketchUp, LayOut, and Style Builder are all closed.
If SketchUp 2021 is installed on your computer’s drive already, delete the SketchUp Pro 2021 folder by dragging it to Trash. Empty Trash.
To make sure you have the latest update for SketchUp 2021, click on this link:
After the download finishes, double-click on the latest SketchUpPro dmg file from your Downloads folder to open it, if your browser didn’t automatically do that for you.
In the window that appears, drag the SketchUp 2021 folder icon on to the Applications folder icon.
After the files have copied over, eject the disk image by right-clicking in the window itself and choosing the eject option, or from the Finder’s File menu.
Go into Applications, SketchUp 2021, and open SketchUp.
The icon for SketchUp will appear, and bounce in the Dock. If you see other blue SketchUp 2021 icons also in the Dock, drag those away from the Dock to remove them. They are most likely still pointing to the older folder location.
If these steps do not fix the crashing issue, contact support for further assistance: