We first saw a new crashing issue in August, where a few Mac users who had updated to Ventura 13.4 were getting a crash when using the Colors palette in various versions of SketchUp. When macOS Sonoma 14.3 was released, it then affected every Mac user.
To know if it’s an issue you’re seeing, the steps to cause the crash are these:
- Show the Colors palette (Window/Materials).
- Go into the materials section (click the brick icon on the right).
- Either resize the Colors palette, or use the drop down menu to go to a different set of materials. ‘Wood’ for example.
The new crash will have happened by now.
Something has changed in macOS that affects the system color picker, that SketchUp uses.
We have found a way to work around the issue, and the next update to SketchUp won’t have this problem. I can’t say when that update will come out, but will come back here with an update as soon as I can. We also are trying to get Apple to fix the problem on their side of things.
In the meantime, all versions of SketchUp will get the crash if you are on Sonoma 14.3 or later, and a good chance of getting the crash in Ventura 13.4 or later. If you are on Sonoma 14.2 or Ventura 13.3, stay there for now!
I have a fairly low-tech work around. I made this model:
It’s a SketchUp 3 file, so should open in whatever version you are using. Here’s what it looks like:
There is a scene for each category in the Colors palette drop down menu, and most materials show the name as well. I didn’t name the hundreds of flat colors!
You could have that open as another model, and eyedropper pick up the material you need. Or select the square and copy/paste it into your working model. An advantage of doing it that way is that the material scale may work more predictably. Using the eyedropper and then paint bucket in your own model might impose the texture scaling that is in my model.
Preferences have an option to “Auto-activate paint tool”, to show the Colors palette when you select the Paint Bucket tool. Doing that might increase the chances of accidentally crashing SketchUp. You can turn off that option in the preferences, Drawing section: