I’ve been an avid user of SketchUp for many years, and have been using Make 2017 for the past few months with no problem (and 2016 for a long time before that). Suddenly (just today) SU will crash directly after pressing [Start using SketchUp]. Directly after pressing the button (or if I launch via a file) no window opens or anything - it simply shows the bug window that allows me to report the bug (which I have done).
I’ve been working on resolving this literally for hours, and have trawled through many official and unofficial threads on the topic.
Yesterday I installed several driver updates via the HP support assistant, which I suspect is the culprit. I’ve uninstalled these again, reinstalled SU, run CCleaner, re-installed drivers, rolled back graphics drivers to older versions, updated them to the latest version, made sure SU launches with correct graphics card, installed as administrator etc etc, and all to the same result - immediate crash on starting SU.
I found an old version of SU Make 2016 32-bit just to test, and this installed and ran fine (on my 64-bit system) but, of course, it won’t open any of my SKP files as these were saved in 2017 version and are not compatible.
There are no clues in the log file that accompanies the crash (at least that I can see). Shall I paste one here? It’s around 300 lines long and contains mostly a dump of the OpenGL properties.
I am at my wits end. I really don’t want to reinstall windows because everything else on my machine works fine, and I have my machine set up for other software that would be a real pain to have to reinstall and reconfigure (I’m a developer).
Any help appreciated. Where to from here?
Edit: Attached log file - SketchUpLog-2017-01-07-22_55_32.txt (26.3 KB)