On laptops, by default the integrated graphic chipset is used to save power. Open the Nvidia control, go to the 3D settings menu. You should have the ability to customize settings for each program. Check that the Nvidia card is being used for SU.
Ignore the message and run sketchup : new message : “System error / Impossible to start the program, api-ms-win-crt-runtime-l1-1-0.dll is missing. Try to reinstall the programm to solve the problem”
Is there any reason that Sketchup does not support my graphic cards? Do you have any idea of what to try next?
Run Windows update and get all updates to the C runtime.
IF it does not work, you’ll need to repeat process until it does.
OR get help from Microsoft Support to get the runtime(s) installed correctly.
Another case of 2017 Make and Windows 10. I just removed all Visual C++ versions and tried another (run as admin) installation of Sketchup Make 2017, but I still get the ThumbsUp.dll error.
Sketchup worked for me fine in january, so I’m guessing this has something to do with Windows Update? Or an incompatible app? In either case, I’m up to date (on 1909 Windows 10, 2004 isn’t ready for me yet).
If anyone has any other possible solutions, I’m all ears.
EDIT: installed it on another (2004) PC, no problems. And in a 1909 virtual machine, also no problem, the app also starts with no issues (unlike on my PC).