Installation problem about module ThumbsUp.dll

I just installed Sketchup Make 2017 (french version) and it’s not possible to finish the installation. I have this message “Echec de l’inscription du module C:\ProgramFiles\SketchUp\SketchUp 2017\ThumbsUp… HRESULT-2147024703” (Failure about module module writing C:\ProgramFiles\SketchUp\SketchUp 2017\ThumbsUp… HRESULT-2147024703).
I point out I’ve just formated my hard disk, so my windows install is new.

Thank you for your help

Did you install SketchUp the right and only way?

Meaning: right clicked on the installation file and choose 'run as administrator’

Do a search here for Thumbsup.dll. You’ll find a lot of info.

Correct information is a must.

Thank you for your messages.
Actually I solved my problem installing a windows update. This one :slight_smile: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Thank you again

:+1: .dll

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