Hi everyone. I’ve decided to create this topic to report a problem and possibly find any light in this case.
I have a MSI GE72 2QD Laptop with Windows 10 Home (64bits) and a GTX960m. I’ve been using SketchUp since I bought this computer (Aug/2015) but, over this last week, the programs is presenting strange behavior. Right after I try to open the program, a new window will appear with SketchUp’s taskbar and trays, but the viewport won’t. After I try to click in any area of the window, SketchUp will stop responding, forcing me to shut it.
I can’t open any of my files, I’ve tried to reinstall it, reinstall the graphics card driver, I have even reinstalled the windows. Nothing seems to correct this issue. I’ve been using SketchUp Make 2015, I tried installing the 2016 version and the same problem occurs. I don’t get a bug splat screen or a code error, nothing. But, if I run windows in safe mode, I can use it normally. It’s driving me nuts.
Has anyone here experienced similar problems? Any ideas of what could be the cause of this strange behavior?
Thanks in advance.