Sketchup Make crashes everytime HELP!

Technical Problems SketchUp
1

I just downloaded Sketchup Make. I need it for my school project but I just cant use it because it crashes everytime like 2-3 minutes into using it. Literally everytime. I need to use this program so please help.
I reinstalled it once. I uploaded my graph card driver. I dont know maybe there is a program or smth running in the background that interferes with sketchup. But I need help
My system is.
i7 5500u
geforce 840M
8 gb ram
windows 8.1

2

Typically reports like this are solved by going to Window>Preferences>OpenGL and turning off Hardware Acceleration. Try that to start.

3

oh thanks for the reply
am i gonna do that from control panel?
OH sorry i did it from the sketchup itself. lets see if this will work

4

YEs. From the Window menu in SketchUp.

5

i was about to write that it was working just fine until it crashed again but this time it came with a crash window of sketchup. i said send error report and it said it may be graphic card related and advised me to download the 32 bit version.
what is the difference between the two?

6

Update your graphic driver.

Being that you are using a laptop, by default the computer uses the integrated graphic chipset to save on battery use. To over-ride that, check that you enabled the graphic card to be used when running SU through the Nvidia control panel’s 3D menu.

If the 64-bit version of SU isn’t running right, uninstall SU and install the 32-bit version. This version may bypass issue with the 64-bit graphics card driver.

7

i will check that out and see how it goes. also when i right click sketchup it says run with high performance nvidia processor. would selecting that help?
thanks a lot for your interest btw

8

I have a desktop, but if there’s an option to choose Nvidia resources from r-click menu on SU startup, it sounds good.

if you want to be more systematic to find out exactly what the problem is, then try one thing at a time and restart SU. R-clicking on empty desktop area should get you an option to access Nvidia control panel. Otherwise it’s found via Start > Control Panel - at least in Win7.