My SU layout is crashing…
I made some changes in my template. One of them inclueding a link to a www site.
I saved it and now the layout is crashing on every attempt I have tried to open it.
-. I have deleted the most recent template file from the folder
Its giving me a bugsplat…
PLEASE HELP 
Oh thank you!
It works!
Is there similar path for MacOs? I’m in a pickle
I am seeing crashing as well at the moment. The .plo files don’t seem to exist on Mac. I’m trying to get suggestions from colleagues.
Hi Colin,
responding to you so I get notified when a solution is found. My SU works fine, but LO crashes at open (won’t even really open just crashes immediately).
Which exact version of macOS are you using?
Are you still using Big Sur?
Hi Colin
Thanks for responding. Yes, I am still using Big Sur, and unfortunately, it’s not my choice to update or not.
Edit: same problem but wrong thread sorry!
Found out something from a colleague. If you see the message about there being an update for LayOut, close that window with the close button in the upper left, and not by clicking on the button to remind you later.
That apparently works around the issue.
If you see a bugsplat could you send it in, so I can check whether you’re having a different problem?
No bugsplat. It just the this Apple crash report. LayOut doesn’t even open, I just get this crash report.
The bugsplat for LayOut shows after you start a new document, which if you never get there may be a problem.
If you click on my avatar you can send a message to me. Next time you see the Apple crash dialog send the whole contents to me.
I am currently experiencing the same problem after a Windows update, is there any solution to this? Seems like I am out of business until this is resolved, Have deleted the plo file as suggested above, but no improvement. LO crash 50491 - 50498.
You’re still using SketchUp 2021 as indicated by your forum profile?
Does it crash when you open a specific LayOut file or on initial stat up of LayOut?
You might try repairing the installation of SketchUp and LayOut. Close both of them, find the installer in your Downloads folder. Right click on it, choose Run as administrator and then Repair when the option is presented.
Also make sure the graphics drivers are up to date. Don’t trust Windows to tell you. Go to the manufacturer’s site to get and install their latest drivers.
Yes, I am still using SketchUp 2021.
LayOut crashes on initial start up.
Have tried all your suggestions and still no luck
Has it always done this or did it just start crashing? If it just started, what has changed on your computer? SketchUp and LayOut 2021 haven’t changed in about two years so that wouldn’t be the place to start troubleshooting.
It has just started crashing, the only change I am aware of to my computer is a Windows update.
Have you done a cold reboot after that update?
Can you roll back the OS to before the Windows update?
