This is a very new problem. I’m running SketchUp Pro 23.0.418 on a 16" 2023 MacBook Pro running Ventura 13.4.1. Until the last few days, everything worked fine; the icon for whatever tool was currently selected was my cursor. Now, after selecting a new tool, its icon appears as the cursor for a small fraction of a second, then changes to the select arrow. Is this a known bug?
f it was working fine until just the last few days you should be looking at what has changed on your computer. Since SketchUp didn’t change what else did?
Nothing has changed that I know of. Obviously, something got corrupted if other people aren’t seeing the same thing. Decades ago, you’d just trash the preferences file on a Mac’s app, but that’s very old news now. What’s the best procedure now? It’s been a long time since I’ve had a problem like this with SketchUp.
Maybe try reinstalling SketchUp.
Is the Instructor window open at the moment? Do you usually keep it open?
Sounds like this may be related.
Actually, I’ve never used the Instructor window. Had to look up what it is.
Is a reinstall as simple as downloading the latest version, deleting the old one in the Applications folder, and installing the downloaded one, or are there some land mines in the process? Working hard on a deadline, so don’t want to screw something up?
Hi Steve, just loaded Sketchup Pro on my new Macbook Pro, same issue as you described. Did you resolve it? if so how?
I have the same issue running Mac – 23.1.341 64-bit SketchUp. Is there any more information on this issue?
My problem only persisted for a few days. Not sure if it was an OS update or a SketchUp update, but I never did anything as extreme as an OS reinstall. I’m now running SketchUp 23.1.341 and it has been flawless so far. My OS is Ventura 13.6.2.
Six months later, this started happening to me again. Has anyone seen a solution somewhere?
Is that in SketchUp 2022 on Mac OS 13.2?
No, sorry, I’ll update my profile. I’m running SketchUp 24.0.483 on Mac OS 14.5
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Thanks!
Have you done a recent cold reboot?
When you say “cold reboot” what exactly do you mean? I haven’t heard the “cold” part.
Complete power off. Wait a minute or so and restart the computer.
I did that, and it seems to have worked… for now. But I shut my Mac down every night and this has been going on for a few days, so I’ll see how long it lasts. FWIW, I did a Workspace Reset before shutting down and that had no effect.
Is it a Mac Book? Are you powering it off or just shutting the lid?
It’s a MacBook Pro 16-inch, 2023, M2 Max chip. And I do a complete shutdown, and don’t close the lid until the keypad backlight goes off. Long ago, I had a MBP which if I put it in my backpack when it was too warm, the fan would kick on with nowhere to exhaust the heat. A couple times it was scorching hot when I reached in for it. So I never put any Macs since then in my backpack without a complete shutdown.
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