Windows Users - Seeking Video Card Data

Which version of Windows are you using?
Windows 7 Professional, Version 6.1.7601 Service Pack 1 Build 7601
What is the make and model of your video card?
2 listed: Intel HD Graphics Family, Driver version 10.18.10.4061, and
AMD Radeon R7 M260 , Driver Version 13.351.1008.0
Does SketchUp crash or generate an error on launch?
Never on startup, but once in a while. Frequently the display goes wacky, requiring a Space-Click to clear.
What version of SketchUp are you attempting to launch?
15.3.331 64-bit

Which version of Windows are you using?

  • Windows 7 Professional SP1
    What is the make and model of your video card?
  • ATI Firepro V4800 (FireGL V)
    What is the current driver version installed on your system?
  • 14.301.1019.0
    Does SketchUp crash or generate an error on launch?
  • No but it crashes when I go to save unless I have the hardware acceleration disabled, but then the program is unusable due to lagging
    What version of SketchUp are you attempting to launch?
  • Pro 2015

My Sketchup was installed a few months ago, and I didn’t have this problem saving when I started using it - I have tried to remedy the problem but have not been able to figure it out, any help would be appreciated

Which version of Windows are you using?
-Windows 7 Home Premium SP1
What is the make and model of your video card?
-Intel HD Graphics Family
What is the current driver version installed on your system?
-8.15.10.2291
Does SketchUp crash or genereate an error on launch?
-No. Rare freeze up when using 3D warehouse.
What verison of SketchUp are you attempting to launch?
-Pro 2013 Pro 2014
-Hardware acceleration enabled - Use fast feedback disabled

Has a spreadsheet showing the results of this survey ever been set up? If not, is one planned at all?

Having this data in an easily referenced file format would be helpful.

1 Like

Which version of Windows are you using?
Windows 7 Enterprise 64-bit SP1

What is the make and model of your video card?
AMD Radeon HD 8750M 1GB

What is the current driver version installed on your system?
AMD video card driver 13.101.1.0

Does SketchUp crash or generate an error on launch?
Launches fine, without errors then freezes and does not respond on save every time. Fixed by disabling OpenGL Hardware Acceleration. Note: been using older sketchup version (v8) for 6 months without this problem before upgrading to 2015 where this issue appeared.

What version of SketchUp are you attempting to launch?
SketchUp Make 2015 15.3.331 64-bit

Which version of Windows are you using?
Windows 7 Pro x64-bit SP-1 Built 6.1.7601

What is the make and model of your video card?
ADM Radeon HD 7700 series

Does SketchUp crash or generate an error on launch?
Launches fine, Bug Splat on occasion// user error though, I do submit.

What version of SketchUp are you attempting to launch?

Which version of Windows are you using?
Windows 8 64 bit
What is the make and model of your video card?
Intel HD graphics 5500 + AMD Radeon R7 M260
What is the current driver version installed on your system?
Intel 10.18.14.4038, AMD 14.301.1005.0
Does SketchUp crash or generate an error on launch?
No, erratic crashes sometimes when idle.
What version of SketchUp are you attempting to launch?
SK Pro 15 64 bit

I moved 2 posts to a new topic: Sketchup keeps crashing when exporting a 2d graphic

Which version of Windows are you using?
Windows 7 Ultimate 6.1.7601 SP1 build 7601
What is the make and model of your video card?
AMD FirePro V4900
What is the current driver version installed on your system?
14.502.1019-150317a-183940C-Retail_End_User
2D: 8.01.01.1443
Direct3D: 9.14.10.01080
OpenGL: 6.14.10.13293
Does SketchUp crash or generate an error on launch?
Launches fine, without errors or crashes.
What version of SketchUp are you attempting to launch?
SU Make 2015 15.3.331 64-bit

Does anyone know if it would run on a netbox? Considering setting up a chilblast microsystem for a friends workshop. He builds timber-frame buildings and designs using Sketchup but then prints out each section. Having it on a system in the workshop would be better but dosn’t want a full PC there. I think the processor would be ok (intel quad atom x5 z8350, quad core up to 1.9Ghz) but the graphics card is onboard, Intel HD graphics 400. Do you have any idea if it will run?

trying to run a 3D modeling aplication - which is demanding by design - on an ultra weak system (Atom is slooooow) is never a good idea… check the intel NUCs or build your own device based on a Shuttle barebone in connection with a core i3 … with an intel HD still being slow and with possible OpenGL issues depending on the driver version used.

2 Likes

Which version of Windows are you using?

Win 10 Pro Insider preview current version is 17123

What is the make and model of your video card?

Asus GEFORCE GTX 1050ti

What is the current driver version installed on your system?

391.01

Does SketchUp crash or generate an error on launch?

No issues

What version of SketchUp are you attempting to launch?

SketchUp Pro 2018 64-bit

thanks for your response, very helpful and has probably saved me £100 :slight_smile: Maybe the Sketchup Viewer app would do what he wants… Anyone got any experience of it? can you open a plan from Sketchup and view all dimensions etc?

The viewer is basically SketchUp without any modelling or editing tools.
If you are following Norbert’s advice, use the £100 you saved to put in any Nvidia graphics card - even the cheapest you find will do better than an integrated Intel.

1 Like

Which version of Windows are you using? Windows 10 Pro

What is the make and model of your video card? EVGA GeForce GTX 1080 Ti SC2 Hybrid Gaming - 11G-P4-6598-KR

What is the current driver version installed on your system? NVIDIA 23.21.13.9135

Does SketchUp crash or generate an error on launch? No. But crashes during VRay renders and will not allow different display scaling with multiple monitors.

What version of SketchUp are you attempting to launch? SU Pro 16975

Which version of Windows are you using?
Windows 10 Pro 10.0.17763 Build 17763

What is the make and model of your video card?
NVIDIA Quadro P400

What is the current driver version installed on your system?
26.21.14.3086

Does SketchUp crash or generate an error on launch?
Launches fine, without errors or crashes.

What version of SketchUp are you attempting to launch?
SketchUp Pro 2019 19.2.222 64-bit

Which version of Windows are you using?
Windows 10 Pro build 18363.476

What is the make and model of your video card?
NVIDIA GTX 1070

What is the current driver version installed on your system?
26.21.14.4128 (441.28)

Does SketchUp crash or generate an error on launch?
Launches fine, without errors or crashes.

What version of SketchUp are you attempting to launch?
SketchUp Pro 2019 19.2.222 64-bit
SketchUp Pro 2020 20.0.363 64-bit

There might be some process still running.
Close all SketchUp related apps, then do a restart of the machine.
Then try to run the installer again.

Which version of Windows are you using?
10 ( :frowning:)
What is the make and model of your video card?
NVIDIA GeForce RTX 2060
What is the current driver version installed on your system?
26.20.100.6911
Does SketchUp crash or generate an error on launch?
Negative
What version of SketchUp are you attempting to launch?
SketchUp Make 2017 (the last free version)

Everything is wokring fine for me, never had any problems (except the ones I create myself :grinning:)

**¿Qué versión de Windows estás usando?
windows 10 pro

**¿Cuál es la marca y modelo de su tarjeta de video?
KFA2 nvidia rtx 2060 6 Gg

**¿Cuál es la versión actual del controlador instalada en su sistema?
446.14

**¿SketchUp se bloquea o genera un error al iniciar?
All OK
**¿Qué versión de SketchUp estás intentando lanzar?
Sketchup pro 2020