Very Slow Sketchup


#1

I have looked at all the posts on slow SketchUp. I have not found any that appear to help me with this problem.
I am using Sketchup 2017 Make. Personal use on Window 10 PC. The PC is an Intel I5 and I use the built in graphics (Sketchup says it has an Intel HD Graphics 3000 with GL version 3.1.0, build 9.17.10.4459). The Sketchup configuration application says I have all the services that I need.
I started a small test file to troubleshoot a problem with very slow Sketchup. Selecting objects would take several seconds.
If files are slow, restarting the computer fixes the problem temporarily. After working with the file a couple of openings, it reverts to very slow.
Rather than restarting the computer, I tested opening and closing the file several times with and without making any changes in the model.
The same file sometimes works and other times it doesn’t. If I open a file that doesn’t work and close it again without making any changes, the next time I open it, it may work fine. Sometimes I need to repeat the opening and closing several times before it starts working. Then it only works for one or two new opening.


#2

You have probably read all the posts on this issue in regards to the windows integrated graphics and windows updates. I uninstalled the display adapter several months ago and let it reinstall. After that, about every 30 days I still get a lagging select tool but it repairs itself after 1 or 3 reboots and works good for 30 days till the next update. As far as I know there is no other remedies.


#3

How many RAM are installed on yuor PC?


#4

8G of ram. SketchUp Checkup says I have all the resources that I need. It is almost like a memory leak in the program that after a while uses up all the ram available


#5

Do you reboot daily? I have 4 gigs of ram but don’t seem to have the “slow” issue. My files are rarely large…usually under 10 mb.


#6

I reboot every day.


#7

In Window/Preferences/OpenGL try adjusting the Multisample anti -aliasing to a lower/or different number, also the fast feedback and texture size options can change things.


#8

If you examine the Intel Support table at the following page, you’ll see that your machine is not supported under Win 10.

And this page shows that support for HD 3000 ended for all operating systems just over 2 years ago

For general Intel graphics support information under MS Windows 10 …


I know you likely are not fond of hearing this, … but your 2nd generation CPU is beyond end of life.
Currently Intel is shipping 7th and 8th generation processors, with 9th generation expected to release next month.

It is past time to consider a newer machine with say a 5th or 6th generation CPU, even if it is used or refurbished.

From one of the SketchUp development team members (a year and a half ago) …


You other alternative is to see how your old machine works using the browser based SketchUp for Web editions.


#9

Done. No Help.


#10

This is the best info that I have received. My machine seems to work for everything else that I do. It even works for SketchUp 2017 most of the time. I just have to keep opening and closing until I get a working file. I guess I will just keep tying to get buy util I absolutely need a new machine.

DanRathbun
Learned One

    July 31

dpeteual:
Personal use on Window 10 PC. The PC is an Intel I5 and I use the built in graphics (Sketchup says it has an Intel HD Graphics 3000 with GL version 3.1.0, build 9.17.10.4459).

If you examine the Intel Support table at the following page, you’ll see that your machine is not supported under Win 10.

  [Intel](https://www.intel.com/content/www/us/en/support/articles/000005526/graphics-drivers.html)

Supported Operating Systems for Intel® Graphics Products

Information on supported operating systems for Intel® Graphics Products.

And this page shows that support for HD 3000 ended for all operating systems just over 2 years ago

  [Intel](https://www.intel.com/content/www/us/en/support/articles/000005733/graphics-drivers.html)

Customer Support Options for Discontinued Intel® Graphics Products

Lists discontinued Intel® Graphics Products and provides support options.

For general Intel graphics support information under MS Windows 10 …

  [Intel](https://www.intel.com/content/www/us/en/support/topics/win10.html)

Windows® 10 Support Information

This page provides information about using Intel® software and products with the Windows® 10 operating system.


#11

Please do not quote like that. It does not work. (… and it is not necessary to re-quote entire posts.)