As explained in the topic thread, there was an old edition of the Add Location extension that should not be installed or migrated into SU 2024, as SketchUp now ships with the new edition of this extension.
Is it possible you’ve got conflicting versions (or the old version) of this extension ?
You could close SketchUp, navigate to your AppData Plugins folder and manually delete the "habitat_site_context.rb" file and it’s “habitat_site_context” subfolder. Then restart SketchUp and it will redeploy the shipped version that came with SU2024.
Afterward, close and restart SketchUp again, and Extension Manager should notify you that there is a newer version (1.7.3) in the Warehouse for upgrade.
Following these instructions and manually deleting file and subfolder, has not changed the situation. They both reappear when the program is executed again.
I am experiencing multiple errors but attempting to tackle them one at a time, below is an error summary from SketchUp that appears at start-up
Extension Errors Report
SketchUp: 24.0.594
OS: Windows 11
Ruby: 3.2.2
Extension: [unknown]
Error: Failed to load file (Failed to read RBE/RBS file.)
C:/Users/xxxxxxxxxxxx/AppData/Roaming/SketchUp/SketchUp 2024/SketchUp/Plugins/habitat_site_context.rb:6:in <module:HabitatSiteContext>' C:/Users/xxxxxxxxxxx/AppData/Roaming/SketchUp/SketchUp 2024/SketchUp/Plugins/habitat_site_context.rb:4:in <top (required)>’
One common culprit is a corrupted Windows User profile. As I had said then, one quick way to test is to create a new user named “Test” (or whatever), log out of your normal user account, log into the new “Test” account and attempt to load SketchUp.
i believe I am having the same issue, other users on the same laptop run SU pro 2024 fine but my newly setup user does not whether installed as admin or not. Newly created user has admin rights also. Has there been a resolution to this?
As mentioned above, if SketchUp works on that computer for other users then the issue is that user.
Does the user’s Windows user name begin with a "u" a "t" or an "r", or one of the other escape characters shown here) ?
… or does it have a Unicode character with a diacritical mark in it? e.g. an umlaut or an accent…
Otherwise the user names should also follow the Windows recommendations - i.e. ASCII characters A-Z a-z 0-9 and some other allowed punctuation characters like '.-_!#^~ note that Spaces are allowed but discouraged, and a . should not occur ar the end of a name
The following are NOT allowed "/\[]:;|=,+*?<> and probably @
no the user name only used normal characters A-Z. I’ve fixed the problem by deleting the user and creating a new user account which was an option for me as the laptop was reletively recently setup for me but may not really be addressing the unknown root cause.