Yes. This is common when users copy extensions from an older SketchUp installation instead of installing them fresh from their sources. The solution is to install all of your extensions fresh and not copy them over. Many extensions require updates to work with the new version of SketchUp. Many have already been updated although there are surely still a few that need updating or that the authors are no longer supporting.
You might start by deleting the Plugins folder in User/App Data/ā¦/SketchUp 2021/SketchUp and then start over.
You should be installing extensions from the Extension Warehouse using the Extension Warehouse user interface in SketchUp. If you are getting extensions from Sketchucation, use the Sketchucation Plugin Store tool to install those.
The problem with loading the āshipped extensionsā [the ones that start su_ā¦] can [still] be indicative of SketchUp being installed incorrectlyā¦
To reiterate the steps to try to fix that issueā¦
Ensure SketchUp/Layout are both closed.
While you are logged into your normal Windows user-account, find the relevant SketchUp installerās exe file in your Downloads folder.
Select its icon and right-click > context-menu > āRun as administratorā
When prompted choose āRepairāā¦
When it completes restart SketchUp and check the error messagesā¦ the su_ā¦ failures should have gone at least - of course you might have multiple non-compatible extensions copied over from an older versionā¦ you should also reinstall extensions with any SketchUp version change - sometimes an author makes a subtle update to maintain cross-version compatibility - it avoids heart-acheā¦
Also ensure that you do have the latest versions of LibFredo [and TT_Lib] installed, as these will probably have had compatibility updatesā¦ SoapSkinBubble might also have a newer compatible version available ?
Some listed were very old indeed. That doesnāt mean by itself that they wonāt work - Some that I use are at least as old. I suspect the Delaunay mesh.
Note that you donāt need Weld, it is built in the newer versions of SketchUp.
Update:
I have managed to resolve most of these errors thanks to your help, however a few persist:
Advanced camera
Dynamic Components
Sandbox
Trimble Connect
No matter of uninstall or delete appdata will resolve the loading issues with these plugins. When deleted, the offending plugins always re-appear in the appdata folder as soon as sketchup is restarted.
AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/su_advancedcameratools/actloader.rbe
Failed to read RBE/RBS file.
AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/su_dynamiccomponents/ruby/dcloader.rbe
Failed to read RBE/RBS file.
AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/su_sandbox/sandboxmenus.rbe
Failed to read RBE/RBS file.
AppData/Roaming/SketchUp/SketchUp 2020/SketchUp/Plugins/su_trimble_connect/boot.rbe
Failed to read RBE/RBS file.
The āshipped extensionsā [starting with su_ā¦] always āloadā [ although they can be switched off in the Extension Manager ].
Whenever SketchUp starts it checks and copies these 4 files from it special subfolder, into your Plugins folder, where they āloadā.
So if you remove them from your Plugins folder they will always reappear, as SketchUp will copy them in.
It canāt be stopped unless you delete the ShippedExtensions folder itself - but then any re-installation/repair will recreate them again !
The source of them is: C:\Program Files\SketchUp\SketchUp 2020\ShippedExtensions
As I said above the failure to load these files is indicative of SketchUp not being installed properly - leading to permission issuesā¦
To re-reiterate the steps to try to fix that issueā¦
Ensure SketchUp/Layout are both closed.
While you are logged into your normal Windows user-account,
find the relevant SketchUp installerās exe file in your Downloads folder.
Select its icon and right-click > context-menu > āRun as administratorā
When prompted choose āRepairāā¦
Installing the exe in any other way will not give the required results and lead to unpredictable issuesā¦
Never double-click its icon to āRunā it - even if you have admin-powers it is NOT the same thingā¦
Hi,
Iāve encountered same issue since Sketchup 2021 update. I couldnāt understand why I managed to have most of the plugins loaded and working, especially the latest 3Dconnexion driver on my Desktop computer but not of my Laptop refusing to load all the plugin even the su_ plugings
Finally, istās quite esay to fix:, this did work for me:
-Right click on Sketchup shortcut,
-Properties,
-Combability
-Tick the āRun as administratorā
Now all is working with most of the Sketchup2020 copied plugins into 2021.
Good luck.
Patrice
That workaround strongly suggests an issue with permissions. When you originally installed SketchUp did you log in as a regular user and right click the installer (not SketchUp itself) and select run as administrator? If not, do so now and select ārepairā.
Hi
Yes, Iām logged in as the main and only user in Windows.
I did install Sketchup 2021 few times and did run the installer as administrator. The repair as aministrator afterwards did not solved the issue either, so the best I could find after long tries is to open Sketchup as administrator. All problem are solved this way.
Of course youāre correct regarding permisssion that my guesses was also this way and a file access problem but couldnāt find out why. The user folders had all full access.
Hi Patrice,
thank you for your updates and help. I have followed and tried all of the advice above but still I have the original problem. As you can imagine, this is very frustrating.
Thanks,
Hey guys and girls, I had the exact same issue and tried everything here and it still didnāt work. After hours of scrolling through forums I found a post from 2017 with this same issue and found a fix I think? After going through everything in this forum MAKE SURE you run sketchup as admin when you boot it, thats what fixed it for me. Im not talking about running the installer as admin but the actual program after you install it, this finally fixed it for me. Its a permissions issue with 3rd party extensions
You may read somewhere that running as admin isnāt needed, but, in two years of doing SketchUp Support I did have one case where only running as admin would work. I never did figure out what was different about that computer, but it sounds like you have the same issue.