Sorry I didnt find a topic for Trimble Connect. I have been successfully been using Trimble Connect to share SU files with clients. As of v2025 when I upload to the TC cloud it is changing tag visibility in my local sketchup file and updating the scenes. Then looking at the file on Trimble connect the files arent complete and or all tags are on and scenes are ignored. I am having clients use the online version as a viewer, sending them read only links. Also while logged into Trimble Connect there is a “new version available” button in the upper right corner it fails to update showing a failure of setup ini file.
Update: A fix for Trimble Connect vTrimbleConnectSetup-1.24.2.599-x64 was released. It seems to have fixed the problems of corrupting uploads to the TC cloud and the Update within TC. Also the changing of tag visibility in my local session when publishing to the cloud. I did find it odd no team members replied to this original post. Im not sure who I would Tag besides @colin But I dont think TC is his area. Note I also updated SU to the recent release however I dont think its related to these issues.
New update: A site SKP file gets striped of an inserted SKP that is a component within the site SKP. SKP file is 75 mb on TC its 9mb with no house. In 2024 I was able to post the same file with no problem.
Trimble Connect screen shot
Sketchup screen shot
Can you share the file, perhaps?
Are you syncing from within the desktop app? (TC for Windows)
some element are not visible:
I turned those elements off they arent the house they are site related, 2d graphic and a mesh layer and a survey data set. As I said it was fine in SU 2024. I am publishing from the desktop app to Trimble connect via the upload icon.
here is a link to the google drive file
Ah ok , you mean the upload in SketchUp, I can see the difference. The upload and sync works from within Connect for Windows, the full file is uploaded (77MB).
The connect for Windows app doesn’t have impact on how SketchUp uploads the file. It uses a different mechanism. So, updating Connect for Windows does not impact the difference between the currently built in uploading process in SketchUp 2024 or 2025.
You could try installing the Trimble Connect extension 2.0, that is still available in the Extension Warehouse to see the difference. (However, you will wind up with two entries in the menu).
@Mark
I am using the Trimble Connect extension 2.0.10. I see in 2025 SU and the latest Trimble connect and the Online version want to purge tags, materials and components. I havent tested this but it looks like its doing things with out asking. I work from templates in Sketchup so I dont want tags purged. I use extensions like Medeek that create a lot of tags and I have those tags organized in my templates in folders and subfolders. so when the file gets purged and the file is later edited many “new” tags get placed that should already be in the sub folders. I posted to bring this to someone’s attention. I dont want TC to modify my local Sketchup session and it seems that it is. A couple of things cleared up with the recent update but issues that werent occurring in 2024 are happening now. I have found TC useful to share models so they can be opened in the online App. A one button publish to the TC cloud is great. I should say it “was” great. I do understand TC is geared to work with many of the top Design Application and that explains why viewing models in TC arent like looking at Sketchup. The online software solved that and its much better than the “old” viewer. Having the ability to send a read only link is awesome so that my .SKP file isnt out there. It seems to me some good new features havent been tested completely. Until they are fixed my file sharing has to change.
This extension could help by saving and loading tags and tag folders as profiles:
Thank you for the suggestion. The problem is that Trimble connect is changing the Sketchup model with out permission. My template work just fine and have done so prior to recent updates. I assume your suggested extension would also be affected.
Can’t speak to what may be going on with TC. But the extension could ‘restore’ the missing tags and tag folders (tag and folder structure) at the ‘in-model’ extension level vs. the ‘template level’. A purge shouldn’t purge tags that are applied, and this extension wouldn’t fixed that if that’s happening with your models. Hopefully you’re just running into a TC ‘glitch’. Otherwise, maybe saving to TC is supposed to purge unused ‘stuff’ like the new saving feature in SU '25?
I did find a setting in General Preferences in Sketchup for Purge on save. I probably checked the “Dont show me again” in the save dialog. This turns off the ask to purge setting and just purges. So thats a part of the issue. Trimble Connect is also doing wierd stuff since the 2025 update.
That could be it. I think adding that option is a good move on Trimble’s part. How many times have we seen the clean-up process that says something like: Purged 6,234 unused components. Aside from the trouble it makes for individuals, there must be a massive amount of unused stuff in 3D Warehouse that people didn’t know they were uploading.
Absolutely. I think the preferences should have a purge on save with the three things. Materials, tags and components that can be set and not have the nagging text box. The dont show again is misleading. But it is a good move to help uninformed users have cleaner models.
I opened your example and purged it. Looked like 7 folders and 6 tags were purged (if I recall). Are those the numbers that were lost when saving to TC? Could be as simple as that.
Along the lines of what you’re saying, if Model Info had check boxes next to each item (all on by default) but you could uncheck things you don’t want purged, that would help with unused tags, tag folders, materials etc., that you aren’t using (yet) but you want to keep. Having things ‘disappear’ when saving to TC defeats the purpose of creating custom templates. Maybe these ‘purge settings’ will be saved with custom templates in the future and TC will respect those settings.
… and checking. TC did ask about purging when I went to upload your model. Another thing I’m trying to remember… files uploaded to TC don’t include those that have visibility (hide) toggled off in Outliner, right? It makes a difference because when saving (ctrl + s), I noticed TC also updated. To test that I turned on Grid Num Plane (Tag) and updated in TC (desktop). Visible. Then I turned off everything in Outliner and saved. Almost nothing carried over in TC. Maybe you’re making/deleting scenes, applying tags to scenes, hiding things, moving on to other aspects of the model and then saving (and accidently purging), and then things are getting out of whack? -things being tags, ‘scene tag’ states, hidden states, etc. Does it happen when using the Apply Tags to Scenes feature?
- Sorry to ramble on. I just got curious about what you’re describing!
It looks like Sketchup was purging the tags. I probably checked the dont ask again the first time Sketchup popped that box when saving and didnt think it would mean it was going to purge on every save, then forgot about it. Trimble connect however did remove an imported Sketchup file (the house) that is of coarse a component and visible in all scenes. I would have to try to repeat the upload being more careful to pay attention to what the file was before upload and after. So at this point I cannot say exactly what is happening but something isnt right.