Hello, I’ve been testing Sketchup for a day now to see if the performance is better than on my Girlfriends Surface Pro 4. Sadly I can’t seem to activate Hardware Acceleration even after trying all the tips and tricks from the forum.
Short Speclist:
i7 6700k (without dedicated GPU)
32GB DDR4 RAM
GTX 980ti with 6GB VRAM
What I’ve tried so farm:
Set the 980ti as OpenGL Renderer in the NVIDIA Controlpanel
Older and newer nVidia drivers (currently on 398.82)
Updating BIOS to the newest Version
Using GPU-Z to see if the GPU uses the full linkspeed
The weird thing is that in the taskmanager it seems that Sketchup is using the dedicated nVidia GPU but it’s still stuttering and lagging (The same file works perfectly on my girlfriends Surface Pro4)
Right now I’m pretty much at my wits end as to what to do to get SU to use the GPU for Hardware Acceleration. If more info is needed I’ll gladly provide it!
No, to clarify this is a Desktop Tower and I’m comparing it to a Surface Pro. The Surface is having no performance problems while my Desktop Tower is struggeling
Looking at GPUZ with a 12MB file loaded when I use the orbit command , the core clock gets up to about 1113Mhz and the memory clock gets to 1752 Mhz. Can you play games smoothly?
Yes gaming is absolutly possible, the expected result with such a card. This is also not a new PC, it ran well the last 2 years. When playing games, or any other 3D application for that matter (like AutoCAD and Fusion360) the card turbos up like expected.
Not all 3D applications use OpenGL so your comparison might be apples and oranges.
This does sound like you’ve possibly not installed SketchUp correctly. Try @RLGL’s suggestion making sure you are signed into the computer with your normal sign in.
Am I mis-remembering? As I recall, the last version that had the option of turning off Hardware Acceleration was 2016! If I’m right, then your attempts to turn it off will be fruitless as there is no option to turn off Hardware acceleration.
And: Dag Nabbit! I see that @DaveR beat me to this point! Posted just as I was writing the last two words of the above paragraph!
The last SketchUp version to have a “switch” for Hardware Acceleration was indeed SU2016. Turning off Hardware Acceleration in Preferences>OpenGL dumped rendering duties to the CPU and was useful for computers with feeble GPUs. There is no such option in SU2017 or later.
@DaDesasta, you might look at the power setting in the Nvidia control panel–farther down the list in your screenshot. What is it set to? Try setting it to Prefer Maximum Performance.
The Energysettings were on the Global Setting, which was Maximum Power preferred. I’ve now set it to Maximum Power directly, but nothing has changed, still lagging.
Just an odd question could it be the file that’s the problem?
No it never worked, a fresh reinstall also didn’t prove to be successful…
@MikeWayzovski What “Graphic Card Details” are you talking about? No only SketchupMake 2017 is installed as that’s the only free sketchup version I’M aware of.
No other SU Version was ever installed on this PC, other than SU Make 2017
This are my current Microsoft C++ Distributables, none of them date to yesterday where they would’ve been installed. Can I somehow see which one SU uses? (Also there are that many because games seem to be installing tons of them…
