Hi, Yesterday it was OKAY, now on the same computer (Windows 7 - Chorme 62.0.3202.94) the application doesn’t starts and says : Sorry. We encountered a problem with your web browser’s WebGL support. [Skethup Free WebGL] What can I do ? Thanks

We are also looking into this on our end. Please stay tuned – I will provide an update as soon as possible.

Hi, I tried different computer, browser and follow the steps, and it still does not work. I don’t think the problem is solved. I was using alot my.Sketchup for 3D design since it doesn’t has problems of version (using Sketchup 2017 at home, but at school there is only 2015 installed). Thanks …

Hi @jean-francois.paquin . We are still looking into this issue, but we should have a fix for it soon. I will let you know when I have an update for you.

Hi – new user, same problem windows 7 64 bit, Geforce GT 220 tried 2 browsers Chrome ---- gave me message about browser issues IE 11 — brought up form to report problem both support webgl, use hardware acceleration is on in both

@d26brait Did you try this today? We just pushed out a fix earlier today that should solve this issue. Please let me know.

Hi, I’m trying on dec. 14, 2017 and I have this message now : Skethup Free problem https://docs.google.com/a/csmb.qc.ca/drawings/d/178hAVI8sXiltWysN_acCvp95KB-kH9agggyal2VCISw/edit?usp=drive_web However, this computer was working well with My Sketchup Beta. Thanks. Windows 7,Intel(R) HD …

Tried it this morning, got the same response as @jean-francois.paquin

Sorry. We encountered a problem

SketchUp for Web SketchUp Free

paul.millet December 6, 2017, 5:22pm 2

hello, bonjour ! this problem has already been solved there

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Sorry. We encountered a problem

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