We deployed using the Sketchup v2017 MSI and it works fine on Win 10 but on Win 7 teachers view this bug report. Yes, we filled it out. Any help out there? ![Sketchup 2017 bug
the bug splat windows doesn’t say much concerning the problem cause… see “Report Details” for further details.
Most common cause is an incompatible graphics card (which?) resp. driver (OpenGL support), try if updating helps. Another cause could be a faulty installation of the SU prerequisites in form of the required MS runtime libraries not being installed properly, try if installing them separately preferrably w/ admin. rights helps (“rclick > run as admin”).
Thank you
This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.