I’m seeking assistance. I’ve been in correspondence with Chaos/Trimble for a few weeks, but still cannot use Vray. I’m curious if anyone else has experienced this problem.
My licence isn’t recognized
What license do you have?
In a browser, go to myaccount.trimble.com and look in the member section.
What does it say on the third column?
here is the error message
In the browser, type
localhost:30304
What does it look like?
Does it say that next to your name in “members” also?
Click on ‘online licensing’ and when you are promoted to sign in, use the Trimble one
1 Like
Ok, so that is usually a firewall or security related thing.
The Chaos license server (CLS) program that is installed on your computer that talks to Chaos’ online servers - all of the Chaos software then talks to that so it knows whether you have a license
The CLS for whatever reason is being blocked from communicating across the internet to the Chaos online servers - which is why you aren’t getting a “sign in” option
I’d try disabling any:
VPNs
Firewalls
Antivirus
and try again.
2 Likes
cross your fingers
I was literally about to post a link to add things to the windows firewall 
Hopefully that will do it…
I wonder why it is listed twice?
going to restart… so far a no go
You might wanna try stopping the chaos licensing service, delete the chaos folder in the .common files and start it again
1 Like
trying that now
going back over this again… V-Ray Fails to Activate | SketchUp Help
my account is active… it makes no sence
