Support for our site license end date on 03/20/2021 and our product has stopped working. it should not since this is a perpetual license. when i went to the tech support and filed out the online form and hit send it got this:
Please let me know what we need to do.
The website that you’re trying to reach is having technical difficulties and is currently unavailable.
We are aware of the issue and are working hard to fix it. Thank you for your patience.
We do not want to update to subscription and from everything I’ve read it should keep working.
got the message through on the tech site, but the question still stands. why would the program stop working if we have perpetual licenses? we should only lose support RIGHT?