Can you please check if swregional.org is whitelisted? Thank you.
Can you please ensure that chatham-nj.org is whitelisted. We cannot sign in and are now getting the āare you sure youāre in the right place?ā
Same issue hereā¦ getting the āAre you in the right placeā. The app is installed and permissions have been granted.
Can you please ensure ssfs.org is on the allowed list?
I guess I can try uninstall and reinstall, but it says that all group assignments will be deleted, so Iām hesitant to do that.
thanks
Can you add our district to the whitelist? southlakecarroll.edu
Hello @Steve_Ketchup-
I am the administrator of our domain and I have reinstalled Sketchup for schools following your instructions. However we are not able to log in. Our domain is @orixe.net
Thank you for your attention
Hello,
Could you please add our GSuite domain to the whitelist? plafarreras.cat
Many thanks
Hello,
Please add whrsd.org
Hi, everyone. Weāre looking into the issue and will report back when weāre able to diagnose whatās going on. Thanks for your patience.
Hello everyone, the login issue that you saw earlier today has now been resolved. We apologize for any inconvenience, and if you continue to see access related access issues please reply to this thread: SketchUp for Schools Temporary Login Issues (FIX 28.04.2021)
If this is your first time using SketchUp for Schools, please refer to post at the top of this thread for instructions on how to deploy the app through Google Marketplace.
Please add sedonak12.org
@srrparks your domain has been approved.
Hi, please add rgsw.org.uk to the whitelist.
Hello, please can you add cuffley.herts.sch.uk to the whitelist, thank you.
Your domains have been approved to access SketchUp for Schools
Can you add ccpsnet.net?
You are all set!
Thank you!
Hello,
When a district āGrants Accessā to the marketplace app, does that automatically send all of our district data to you? Or is that just allowing teachers and students to grant access when they log in with their district Google accounts. Since we were unable to obtain a CSDPA with your company, we only want the school sites that have parent permission to have their data shared with you.
Thanks,
@Steve_Ketchup I too am stuck at the loop of login prompts. We have Google and Azure and I am the global admin for both. I for sure have authorized Azure. My colleague says they did the Google side. Is it possible I need to be whitelisted as well? My colleague had said they configured things in Google Workspace. Could you please verify my domains? We are āboyertownasd.orgā and āstudent.boyertownasd.orgā.
Can I please get additional debugging support?
We are having an issue here where some students have no problems logging in on their Chromebooks, while other students are stuck at the white loading screen. ChromeOS versions are 93 and 94 (also tried on a 91), as some students are better at clicking the update notification before itās forced.
Iāve whitelisted our cloud-filtering service. Added the Marketplace app to force install directly to devices as well as flipped the switch on in the store - allowing all data sharing. Iāve added the link to the waffle menu and āinstalledā the pop-out window. Iāve also cleared the cache each time to make sure the Google login window pops-up. Permissions are allowed for data (including Classroom and Drive)
Iāve also tried both on student and staff networks. I saw another thread and logged into windows first and then on the chromebook and even account doesnāt work.