After rebooting my pc last night, I can no longer open Sketchup or Layout 21. If I just try to open the program from Startup I get a BugSplat popup. Same for Layout.
I then tried double-clicking on *.skp or *.layout files in Windows Explorer to launch the program with that particular file. Still get the BugSplat popup shown in 1st screenshot.
The BugSplat popup for Sketchup had a view details button, but nothing happens if I try to click it. The same popup for Layout (2nd screenshot) DOES let me click the view details button. That brought up the 3rd screenshot below
Did some searching for BugSplat on community, but couldn’t find anything recent, relevant or useful.
Is there a way I can see logs or other info to try and fix this?
I clicked Send on both the BugSplat windows and included my name and email. Does that automatically open a ticket or do I need to do that separately?
I also tried going to Technical Support section to send support a message, but it requires a BugSplat ID. Where do I get that?
Has anyone had this happen? If it was fixed, can you tell me how?