Repeated bug splats 2023

@colin, can you help out a bit? With the 2023 version, I experience a bug splat when closing. All have been sent in (too many to keep track of). Is there a commonality, or something on my end I need to be aware of to stop this from happening?

A few of them are Ruby related, and others involve recent changes in the UI. @trent may be able to get developers to look to see if they spot what is going on. Trent, database=SU23Win&id=715 will get you started.

You don’t seem to have any strange extension, but are using Space Mouse. Their web site isn’t doing too well today, so I can’t download the latest drivers to see if it yet supports SketchUp 2023. I think that manually copying the driver over ought to work, but it might be worth testing without those extensions, and see if crashes still happen.

I was looking around after I posted this and I ran across a post in Custom toolbar extensions problems from @Fredo6 about issues with his LOTT. I disabled it and the bug splats seem to have stopped.

Thanks @colin for the ping.
It appears one possibility looks to be related to having Outliner open when closing. If possible let us know if you do have Outliner open.

We will be investigating further though.


If I remember right, it has been open.

Cool, if you could, you might try a test to see if you still get the crash if you close the dialog.

I do not crash with the Outliner closed.

1 Like