I am using Sketchup Make 2017 and the all of the tools seem to work just fine except for the pointer. It is very slow to respond. It will eventually do so but there is an unacceptable lag time. This is a new problem as 2017 has been working just fine. I have uninstalled and reinstalled the progr…

Many threads on this subject. Try this: [image] Selection Tool slow/freezing SketchUp I’m still having problems with the very slow selection tool problem. Everything seemed OK after the Windows update KB4106635, but with the new update KB4015217 the problem has returned. W…

Thanks for the link Dave. Those links suggest that it is a problem with the graphics driver. I have an Intel 4000 graphics card and I use an automatic driver update program that claims the driver is up to date. Any other suggestions?

Intel graphics drivers are notorious for issues with OpenGL. It might be that stepping back a driver version will take care of it. There have also been reports of issues with some Windows updates that caused major problems. See the second link I supplied and also this: [image] Sel…

Sounds like the update is also causing my problem. I will try and roll back again prior to that update though I’m not quite sure how to do that. I use DriverUpdate and on their restore points I can only go back two updates and I’ve already tried that. I will contact them and see how I run a resto…

A restore back to March fixed the problem. Thanks much for pointing me in the right direction.

It would be helpful if you know version numbers that do and do not work.

I’m sorry I don’t have that information. I rolled back a large number of items so I’m not certain which of the ones that were rolled back fixed the issue. If it happens again, I will do them one at a time so that I know which was the culprit.

If your machine has more than one graphics processor, eg you’re on a Windows 10 laptop with both an Intel Graphics processor and an NVidia processor, then switch SketchUp from the Intel to the NVidia processor. To do that, close SketchUP and: Right click on Desktop Choose NVidia Control Panel Clic…

James thanks so much for the suggestion - particularly since my pointer problem is driving me nuts. I am using an ASUS laptop that has been upgraded to Windows 10. Can you tell me how to find out if I have both graphics cards? As far as I can tell it is an Intel 4000 but I can’t seem to find a pl…

[image] Tex92: Can you tell me how to find out if I have both graphics cards? Well if you right-click the Desktop (as James said) and you don’t see a menu item “Nvidia Control Panel”, then you likely do not have the Nvidia driver utility installed. Perhaps you may not have a second “dedicated…

Pointer slow to respond

Technical Problems SketchUp

DaveR May 1, 2017, 2:53pm 2

Many threads on this subject. Try this:

Topic		Replies	Views
Very slow responses SketchUp windows10	4	1876	June 13, 2017
Solution: Sketchup select tool is very slow on Win 10 with Intel HD graphics cards SketchUp make-2017	14	16845	July 25, 2018
Selection Tool slow/freezing SketchUp make-2017	18	6788	May 1, 2017
SketchUp Make 2017 has started working so slow as to be useless! SketchUp windows10	17	7168	June 6, 2017
Intel Graphics Driver Update makes SketchUp Slow SketchUp advice	9	5080	January 20, 2018

Pointer slow to respond

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