I am currently using SketchUp Pro 2019 and all of a sudden when I try to download items from the warehouse I get a message that says “OOPS AN ERROR AS OCCURRED…No download files are available.”

In the import options there is something that says Merge Coplanar. If you make sure that is checked, the imports should look as good as directly opening a SKP of the same model. @TheGuz When the 3DW window is adjusted to help older versions, could some tips be included in the graphic? Thinking abou…

Hi there seem to be a bunch of threads on this issue. Here’s one I don’t really mind popping onto the browser to pick up a collada file but the import thing with edges is really annoying and makes it unusable for me as I don’t really render out from sketchup very often and normaly use a style with …

[image] Sarah_rengadesign: I’m a bit new to forums is it better to add to an existing thread on the topic? The thread you linked to is old enough. Might as well start a new one. It would also help if you identify the component you are downloading. Did you do as Colin suggested with the impor…

Hi ok will do. Yes tried all combination of options tick boxes. Thanks :slightly_smiling_face:

Did you notice any difference when importing with different options checked? You could give us a link to an example model. Then we can import that and compare against what you are getting.

I found a variation of the bowl and logs model, and the problem isn’t a coplanar one. The person who made the model set all edges to be softened and smooth, and those things don’t survive going via Collada. What Box showed is one way to quickly soften and smooth things, but you do lose the hierarch…

Hi Colin, thank you so much. The cleanup plugin worked and the selection toys worked by using select edges then hiding them but I couldn’t get it to work with smooth/soften dialogue. Thanks for the suggestion though looks like a good plugin. Overall I’m still disappointed to have the funcitonality o…

Sarah, thank you for the feedback. I’m going to reach out to you about this. Guz

Hi Herman, I felt it would be rude of me, not to react to your response, so; Not being able to use the 3D warehouse as we used to, messes up the workflow of me and my colleagues at the studio. Collada work arounds are no option, its unworkable, takes too much time… Work around with Free is not poss…

OOPS! No Files available for download

3D Warehouse

Sarah_rengadesign May 13, 2022, 4:07am 28

HI I did try all the import settings. Hopped over to new thread. got a half fix and a plugin I’m yet to try.

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OOPS! No Files available for download

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