@lyshonnc Have you or your school’s district administrator followed the steps outlined in the post that Dave shared with you? Unfortunately those steps do need to be taken care of in order to comply with Google’s recent update. We are not able to override these permissions.
If you or your admin has accepted these permissions and launched the application for your domain, could you please provide me with your school’s domain address? In cases such as those detailed in the linked thread it is possible that we are unable to recognize you as an EDU account and I can assist by identifying you manually. Domain Registration Requests