Authentication Issue?

qchumokoe · April 28, 2021, 12:49pm

I cannot access Sketchup For Schools. It gives the message “Are you in the right place” and even if you “SIgn in with Google” it goes back to this page. Our educational domain is: @tdsb.on.ca

kcopanic · April 28, 2021, 1:40pm

We get the same message for my district. @inst.hcpss.org

bnguyen · April 28, 2021, 1:43pm

Same here @ahschools.us. We requested a whitelist of our domain but found it strange since it has been working up until this week.

SMSstem · April 28, 2021, 2:06pm

Same issue for @bsd.k12.de.us and @students.bsd.k12.de.us. Please advise on how to proceed!

lorenzn · April 28, 2021, 2:12pm

We are having the same issue @npenn.org and @stu.npenn.org. please let me know what we need to do to correct this. Thanks

wmcewen · April 28, 2021, 2:17pm

Same issue for @hwdsb.on.ca.

Gopal · April 28, 2021, 3:38pm

The login issues should be fixed now. We apologize for the inconvenience! If you are continuing to experience issues, please reply to this thread SketchUp for Schools Temporary Login Issues (FIX 28.04.2021)