Nearmap fails to import - any advice?

SketchUp Pro
1

I can’t for the life of me figure out how to import Nearmap imagery!..any know the process well?

I purchased a bunch of tiles through SketchUp Add Location (by the way, 200 tiles minimum purchase, which is far more than I need…cost about $18USD).

About 6 hours later I get four different emails confirming the purchase. One of those has note saying that my images have been released. There are no other instructions given.

I assume that the images are only accessible by opening up the same SketchUp model (fortunately I didnt delete it… there’s no warning!) and choosing Geo Location > Add more Imagery again. When I do that I just get this message:

image
image959×631 37.2 KB

I tried logging out of SketchUp and back in, but that didn’t help.

2

What happens after you click “import now”? That should retry the import.

Bryce

3

Nothing happens. Screen disappears but no import occurs.

Attempting the process again generates another error message same as above.

4

Will you send me the email address you used in a private message so I can have support refund your purchase?

5

It looks like Sam had the same issue in January. I have sent the new order details to Erick, he should be able to start the refund in the morning, long before Sam is awake.

6

Thanks Colin