Model not displaying, all other sketchup options seem to work

[DaveR]

Probably a graphics problem. See the recent warning about using the Surface for SketchUp.

Microsoft Surface Pro - Use caution when upgrading your Surface

Howdy folks! Guz here with SketchUp Support. We’ve received a few calls lately about issues with SketchUp working with their new Surface Pro. Sounds like some lucky users are getting upgrades, and that’s awesome, but not all of these replacement computers will give you the power you need for SketchUp Pro 2017 or newer. The most important ingredient? A dedicated GPU (graphics processor unit). Users have been experiencing lag / slowness, black screens, and general performance issues. There are …