Students can’t login to sketchup via our gsuite app launcher. The shortcut disapeared and and now we are all getting this error, “Are you in the right place?”. Keeps showing a button, Sign in as then my email address. When clicked, the google sketchup logo loads but then after 15-20 seconds it goes back to the same screen.
Our domain is: arden.solihull.sch.uk. Does it need whitelisting on your side or something?
Please advise what should we do.
We are having the same issue. Our domain is cr.k12.de.us
Same issue for our district. Domains are *.3villagecsd.org
Hi everyone, if you are getting the “are you in the right place?” message, you are in the right place to get that resolved! I am happy to work with you to get you added to our database of approved domains. I just need to know a few things.
Specifically, I need to know if you are a k-12 school or if you are a higher education school. I also need to know the domain you want me to add. Finally, if you have a school or district website I would love to know that too although this one is optional.
Anyway, I’ll start the process with the domains all of you already listed and await a reply with what I need from you.
Hi CaseyG, we are a secondary school in the UK, covering students from year 7 to year 13.
I have already posted our domain details and you can access our website via the same address on a browser.
Thanks
Help! All of my students are getting this error as well. We are a 7-12 independent school in Los Angeles. Here is our school’s web address: https://www.windwardschool.org/
Could you try now?
It’s working for us now, thanks colin! 
Hi everyone. Just wanted to circle back aroundon this thread and see if anyone is still seeing the issue. Please use the @ command to make sure I see the post as soon as possible if you arestill seeing the error.