How to open sketchup web model via link from client in SketchUp pro

[MikeWayzovski]

If they created the file in the web app, it is hosted in Trimble Connect.
If they go to connect.trimble.com, they can make you a teammember or send a link from there:

Help, SketchUp Viewer 2020, Section Cuts

Yes, that happens to me frequently, as well Here is how that model looks like in Trimble Connect: [viewertest] (Yes, multiple section cuts!) Tip: You can also share a link to a client so they can either view only or even download the file and set the (end)date as well: [sharefile] Here is the link: (I have set the end date to 21-05-2020) Dear mr @DanRathbun : with this link, no login needed