Greyed out update model reference

When I open the view port (it turns blue) and I try to update the reference, it is greyed out.
When I go to document setup there are two references to the SU model:
One is called current, and has today’s date
The other is called embedded and has today’s date.
In SU pro 2018, I made a change to a scene. I saved the scene, I saved the model. I hit send to layout.
I go back to LO and it is still greyed out.
I don’t want to rename the SU model remove the link to the previous model, and import the renamed version because all the labels will be a dogs breakfast ( I have been down that road before - it’s a punji trap.) Suggestions?


The one with the “embedded” status has lost its connection to your external model file. Have you tried the “relink” button? You should “send to layout” only once to avoid inserting the same file multiple times.

I did yesterday, but it didn’t seem to work. When I just now opened it up, it is red and says it is out of date. I don’t know why, but there’s no longer two references to the same file like there was yesterday,

I clicked re-link, the SU model came up, I clicked on it, went back to LO and it is still greyed out. In document setup, it says it’s current, but doesn’t show my changes.

I am beginning to think I need to reinstall the LO program. Sometimes I can’t get the program to open. Apparently it has opened but is not being displayed on my monitor. I say this because, when I shut down the computer, a popup appears from LO asking me if I want to save the file.


After looking at your References list I expect you just need to correct your workflow.

If you decide to reinstall SU and LO (you have to do them both), find the downloaded installer, right click on it, choose Run as administrator, then Repair.

How would you suggest I correct my work flow? This is pretty typically what I do:

I draw up a model, sometimes it consists of a 2d floor plan, which I make several copies in a line and make changes to create foundation plans, framing plans etc from them. I take a copy of the floor plan, pull up the walls, add a roof, exterior windows, etc. and use that for my elevations. Sometimes my sections, but that tool hates that I have several 2d copies in a line with the model It gets really long and unwieldly.

Perhaps i should have two models? One of just the 3d, and another of the 2d views?

I find it difficult to draw a 3d model with floors consisting of individual joists etc. so I skip that - it is too time consuming. Instead I will add them to a 2d section instead. In the process I create scenes of the different views. Then I send it to LO. I open LO insert the model. I don’t find the copy command very intuitive, because it makes a copy in the same place as the viewpoint, and I have to drag the copy away and then select it so I can open up a different scene. If that doesn’t seem to work, I insert the model in again in a new location.

My goal is not to produce a gorgeous 3d model, my goal is to produce a set of plans to submit to the city, with all the things they require.

Then the city sends me corrections, and depending I do corrections in SU or LO. This is where this project went wrong. When they send me redlined corrections, I do them but save it as a different version of the model, both in SU and LO This one was v.2

It was going fine, I was making the corrections in SU, updating the scenes, saving my work, updating the ref in LO just fine. Then it stopped showing my changes. And my frustration with the program resurfaced.


This is the thing Anssi pointed out and it’s causing you problems because each viewport now references a different SketchUp file. I guess as long as you are willing to accept that and the associated file bloat, don’t change your workflow. You are also likely ending up with the scene for the viewports set to Last saved Sketchup view which means you can screw up the viewport if you save the SketchUp file with a different view.

If you are making multiple viewports on the same page you can just drag a copy by holding Ctrl. Or copy and paste from one page to the next. It’s certainly faster to copy the viewport and change the scene than to bounce back and forth between SketchUp and LayOut.

Thanks. I had 2 references of the same model, because I reinserted it in a different location. I’ll try that copy and hold control and drag it.

Oh darn it. LO just deleted out some of my scenes on a different page. Now I have to go fix that. I guess when the second reference disappeared, it took the scenes with it.

Oh my god. What a buggy program.


Yes. If you remove the reference of course you’ll lose the viewports associated with it.

It’s buggy for you because of your incorrect usage of it. It will work fine if you use it correctly.

Yes, but I didn’t delete anything. I just did the relink Anssi suggested. Ick. I will close it and not save the changes. G

Yes but the viewports weren’t linked to the new model. They are most likely still on the page; just not showing the model. If you use the Select tool and drag right to left you may see the viewports appear.

I’ll look at it tonight. All that was there was a red outlined label

I need to do other stuff today.

I dunno - maybe it’s not flawed and I am misusing it. I find it difficult, because it has different operations than SU. For instance I wish it had the tape measure tool to align objects in different viewports. Squinting at the grid and moving it one way or the other to get scenes to line up on the page is so awkward. There’s more but, gotta get other stuff done. Thanks Dave. G

You can use the cursor keys to move viewports. Hold Shift for a larger Move increment. Or select the viewports and use the Align command. Or start moving the viewport and hold Shift to lock the direction to horizontal or vertical. Or turn on Grid Snap and use that to help align viewports. There are many options available that don’t require the Tape Measure tool.

Copy, Paste, Move to the right with right cursor key, change the scene.