I am having an issue with installing Sketchup pro on Dell machines that have 2 graphics cards. Sketchup will try and use the UHD and tell me that it is unsupported. If I disable the UHD card then sketchup will work. How can I force Sketchup to use the nVidia?
I have setup the nVidia control panel and the advanced graphic settings within windows but the only way I can get it to work is by disabling the UHD graphics card. I have run the sketchup checker and here are the results:Results:
Error: Something went wrong while retrieving the system information from your computer. This may cause tests regarding System RAM, Windows version and/or graphics card memory to fail.
Error: Graphics card information is missing.
Warning: SketchUp has detected you are using a “Intel® UHD Graphics 630” graphics card when your system is capable of using an AMD or NVIDIA graphics card. SketchUp will likely perform better if you change your system to use the AMD or NVIDIA card.
Success: System RAM requirement has been met!
Success: Operating system version requirement has been met!
Success: Graphics card OpenGL requirement has been met!
Success: Graphics card Hardware Acceleration requirement has been met!
The Checkup program found some errors (listed above). You may need to take some action in order to run SketchUp 2021.
See Help > Documentation for more information.