I’m on Windows 10 (x64). Nvidia GeForce GTX 1060 with Max-Q Design.
I recently downloaded SU 2021 and ran as administrator and was in the process of downloading extensions and have encountered two problems.
- The extension manager window is blank
- Under preferences I don’t have an ‘extensions’ option to select. I’ve attached screen caps.
I managed to download a couple of extensions … one is Trubend that works.
I opened SU2018 to check if there was the same problem and the extensions manager window is also blank.
I’ve read past posts going back to 2016 and have tried a number of fixes that were suggested by the SU team like repairing Sketchup 'as administrator, turning off OneDrive, updated my graphics drivers … restarted SU, also deleted the webcache for both and restarted my computer and the problems still persists.
Please help! I’ve spent and entire day trying to fix this issue.