Extension Manager Is Blank

Hi guys!
i have some trouble with my Su 2018
i setup with “run as admin”
but extension manager show blank
Please Help me solve it

i use win 10 (x64), radeoan card, chrome as default, did try turn off DriveCloud, did try repair Su “run as admin”
hope you help some idea for helping
(from vietnam)

i check this property:

Did you mess around with other files in the program files, too? Changes location of files etc.
Normally, SketchUp uses a built in chrome version, Chromium, rightclicking in the Extension Manager Window will give accesss to the Dev tools, as well.
On very rare occasions, the manager doesn’t populate after a crash, but a normal restart will reset that.
Does the other windows populate? 3D Warenhouse

1 Like

Hi Mike!
i did not change anything in program files
this error happen in 3d warehouse also
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I try re-install Sketchup, then there no error anymore
but actually, im trying find about what create this error
because it take a long time to reset everything in Sketchup workspace after reinstall
__
i search a lot of forum but nowhere have solutions solve this trouble
however, thanks Mike!
if you find out this trouble somewhere please note to me via email: ktsmin@gmail.com
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It doesn’t look like you are signed into SketchUp [EWH/3dWH etc]
The bottom-left-hand corner icon is greyed-out ?
Once you’ve signed in it should be retained across sessions ?
It’s odd that you are not getting prompted to sign-in !?

You could try deleting the WebCache folder. For SketchUp 2018 that would be in this folder:

%AppData%\SketchUp\SketchUp 2018\

Quit SketchUp, delete the WebCache folder, and open SketchUp again.

Hi Colin
i tried do that, i deleted all of them
CClean my C drive
its still not work

Were did you download the installer?
https://www.sketchup.com/download/all

When you say all of them, there is only one folder, what were the other things you deleted?

Hi Mike!
i use Sketchup pro 2018 installer from offical web
Hi Collin!
i did
Quite SU program, then, i deleted all files [in red circle]
restart computer and open Su
i saw it automatically re-create all of them