Can't delete or erase


#1

Hi, I’m a newbie at SketchUp 2015. I’m having this really annoying problem: every time I try to delete any object via delete button nothing happens until I switch to another tool. The same with the eraser tool, after selecting a line (i.e.) it turns blue, but doesn’t disappear till I go back to the select tool (i.e.) and click on a random point in the model.
I’m sure it’s not a problem from the optical mouse, because it happens also using the trackpad.

Thanks for your help.
E


#2

You can try to change some settings in the preferences regarding openGL and hardware acceleration and see if this has an influence.


#3

Solved. It was the hardware acceleration.
Thanks.


#4

You can try to update your graphic card driver and see if you can get back the acceleration.


#5

I seem to be having this problem - I’ve updated my graphic card driver and rebooted yet when I try to delete certain lines, they just continue to show as selected (thick blue lines). Any specific instructions on which openGL settings I need to look at? Thanks in advance…


#6

Which version of SketchUp are you using?


#7

Hi @Joribo, in addition to tell us what version of SU you’re running if it only happens with certain lines you maybe can record a .gif with LICEcap and attach the .skp file. Maybe that can make easier others to help you.


#8

Thanks for the quick responses. I’m using SketchUp Make 2017 (halfway through my 30 day trial).
I’ve captured a gif of me trying to delete some lines - they remain “selected” but won’t disappear. I’m able to erase some other lines / surfaces just fine:

I’ve only recently started learning SketchUp, and I believe things started going sour when I started using layers (for my ceilings and a pair of french doors), though I can’t figure out exactly what’s wrong. There’s something messy with one of my walls, and I couldn’t get it to show as one contiguous area - I’ve tried removing the entire wall and building it back up again from scratch but I’m not really getting anywhere.

The skp file is around 40MB - I’ll be happy to share if it would help if the gif doesn’t provide enough info.

Appreciate your guidance!


#10

The symptoms look like you are associating edges and faces with other than Layer0. Don’t do that, because it causes issues such as these! Instead, draw just enough to define a “thing” and then make a group or component to be that “thing”. Then assign a layer to the group or component.


#11

Thanks @slbaumgartner, I’ll work on that tomorrow and report back here…


#12

I tried moving everything back to layer 0, but still wasn’t able to remove the line.
However, after fiddling some more, I found that when I turned on hidden geometry, there were some weird, unintentional lines. After removing those, my drawing looks fine now and the lines I was trying to get rid of are gone.