Cannot download models from 3d Warehouse

[Cescu]

Hi everybody It’s my first topic!
I cannot download models from 3d Warehouse…I’m logged in but if I try to click as usual on the button DOWNLOAD nothing happens…
Maybe my Sketchup 2017 is too old?
Could someone help me?
Thanks

[dogheaded]

Seconding this, it’s been happening for most of the week. I pressed the download buttons so many times that it said I hit the limit for downloads in one day even though nothing ever loaded.

2017 Make here too.

[mihai.s]

Forum searching…

3D warehouse on Sketchup make 2017

The 3D Warehouse supports the latest three versions of SketchUp. End of support for SU2018 and SU2017 was announced several months ago and ended in the last week or so. This end of support was delayed a year for SU2017. It is possible to get components by using the Components panel instead of the 3D Warehouse interface. Alternatively they can go to the 3D Warehouse via their Internet browser, download the Collada file, and import the included .dae file into SketchUp.

[colin]

If you are using SketchUp 2017, 3D Warehouse does now show an error when you click on Download. As 2017 and 2018 are now not supported for using 3D Warehouse inside SketchUp, your only option is to use a web browser for downloading models. Or, do your search in the Components panel, and click on the thumbnail of the model you want to download. That will directly load the model into your scene.

[Cescu]

Thank you Colin, just another question, what is the Components panel?

[DaveR]

@Cescu

what is the Components panel?

In the Default Tray:

[Cescu]

Got it!
Thank you so much!! Solved!