3D Warenhous fout internet connectie

[Irina.sytni]

SketchUp 3D Warehouse
Работая на компьютере подключенным к интернету , в программе SketchUp кликая на 3D Warehouse получаю окно с текстом что надо подключиться к сети интернета,
Но я подключена к интернету,
Подскажите как устранить ошибку?

[Box]

Have a look here.

SketchUp (desktop version) thinks you don't have an Internet connection

Since about a month ago there has been an increase in the number of forum posts and support requests, where SketchUp is showing a message about how you need to have an Internet connection to do that feature. The features affected would include Add location, Generate Report, 3D Warehouse, and Extension Warehouse. It also would prevent you from being able to add a Classic license, or use an existing Network license. Some extensions may be affected too, if they rely on having an Internet connection…