Well it helped me since I canāt get any help from 3DConnexion.
Iāve been trying to get my space mouse working since August 4th.
Response from them on 8-12-20
we have not given up here, for sure not.
The problem is that our main developer is currently on vacation.
From me on 8-27-20
Almost 2 weeks later. Do you have an update?
No responseā¦
From me again on 8-28-20
Is there no fix?
Bought a new computer in November and tried installing space mouse. Crash on 2017,2018,2020.
Emailed again and called on the phone. Finally middle of this week I actually talked to a real live person and he promised they would contact me today. I tried contacting them today without a response.
I understand the driver probably shouldnāt have been posted above, but at least Iām able to use my space mouse in 2021 now
Iām pretty disappointed with the lack of support so far.
I canāt disagree with you Neil and if they hadnāt emailed me the driver this morning I would have jumped on it, but it still shouldnāt have been posted.
Particularly as @ngomes who works for them, has responded in the thread and hadnāt posted it.
There isnāt supposed to be a Plugins folder in SU2021 unless some application creates it. On my PC I have App Data/ā¦/SketchUp/Plugins because it was created by Vray for Sketchup. Since I havenāt installed Vray in 2021, thereās no Plugins folder.
If you had previously used SU Pro 2020 with the 3Dconnexion drivers, you should still find a āProgramData/Sketchup/Sketchup 2020/Sketchup/Pluginsā folder.
(Assuming you are on Windowsā¦) You would copy only the file 3DxSketchUp.rb and the folder 3DxSketchUp to the new āā¦/SketchUp 2021/Sketchup/Pluginsā folder. However, at this point the drivers are not compatible and you get a Ruby console popping up during launch to tell you this:
As noted above, if you sign up to their site and request the driver they will send it to you, and it does work. But they offer it with the warning that it shouldnāt be relied on for commercial work.
And it installs without having to know anything about which folder etc
I had the original SpaceNavigator (with the USB cord, not the Compact version) stop working this year as well. Turns out they no longer supported the model I had
I had also purchased the wireless version that I carry around with my laptop, and it still works like a champ. The battery last so long, and the wireless connection is so reliable that I now use it exclusively.
Anyone want a āUSB-powered, puck-shapedā paper weight??
Mac actually works with the current drivers, the new mac driver they are talking about is for Big Sur.
I am windows exclusive and that is what they sent me and is working.
My SpaceNavigator USB worked for the most part, but would periodically stop all scrolling, rotating and zooming for a couple of seconds before resuming full control. Very annoying.
I just noticed a funny thing: I have done nothing yet to make my Space Navigator to work with version 2021, as I have been waiting for their new drivers, but I just noticed that it zooms in and out without any plugins installed.
