Navigate to the following (Windows Error reporting) folder:
%LocalAppData%\Microsoft\Windows\WER\ReportArchive
OR
%ProgramData%\Microsoft\Windows\WER\ReportArchive
(You can paste these paths into your file explorer address bar and hit ENTER.)
Which location? (click to expand)
I believe that both places may be used.
On my Win 7 machine I have have both locations, but the reports are different.
Those reports caused by errors in applications or services running as the “System” user, are all in the %ProgramData% path, but those reports caused by errors in applications running with “User” permissions are all in the current user’s local application data (%LocalAppData%) path.
… with the list to show as “Details”, click the “Date modified” column heading (so the list to sorts with the most recent at the top.)
Then look for a subfolder who’s name begins “AppCrash_Sketchup.exe”, “AppHang_Sketchup.exe”, “NonCritical_Sketchup.exe”, “Critical_Sketchup.exe”, etc.
(The remainder of the folder name will be a GUID for the error report.)
Inside the folder will be a “Report.wer” file. You can zip up this file (or rename it to “Report.wer.txt”,) and post it here in this thread.
I will bet that it may be crashing in the Intel OpenGL driver, as I am also having this issue on one of my machines with HD4000 graphics. (Weirdly, another test machine with HD4400 graphics has no problem.)