SU Checkup freezes, SU2017 won't start

[DanRathbun]

@1arch

However there were no further instructions.

On the contrary I gave quite explicit instructions:

@DanRathbun

Then look for a subfolder who’s name begins “AppCrash_Sketchup.exe”, “AppHang_Sketchup.exe”, “NonCritical_Sketchup.exe”, “Critical_Sketchup.exe”, etc.
(The remainder of the folder name will be a GUID for the error report.)

Inside the folder will be a “Report.wer” file. You can zip up this file (or rename it to “Report.wer.txt”,) and post it here in this thread.

So, basically until you post the report (either zipped, or renamed as a text file,) we cannot help you much at all.

Rename wer log files to “SketchUp2017.wer.txt” and attach to a post. PLEASE do not paste the entire file into posts!