Win 10 & SU Pro 2015

[charlottebairdmurray]

Has anyone had issues with SU PRO 2015 on Windows 10?

Only some time after migration from Win 7 to Win 10 did both SU & LO start bugging. Everything works fine until I want to quit & save my work - an error message appears telling me I’m not the administrator/ someone else has opened the file & I can’t save it - so I have to change the name in order to do so; this doesn’t happen consistently but enough to be a real pain! I have put SU & LO into compatibility mode for Win 7, I have tried reappointing admin access - nothing yet fixes the problem.
Is there a compatibility issue between SU Pro & Win 10 or should I look elsewhere?
No other app on the computer produces this result.
Would appreciate any help or advice

[paul.millet]

hello, have you tried uninstalling & reinstalling sketchup ?

[SketchUp3D_de]

SketchUp v2015 system requirements do cover Windows 7/8 & Mac OS v10.8/9/10.

Might be this one:

"File currently locked by another user" error in Windows Explorer

We have found a bug that has a workaround. The “file currently locked by another user” message seen when the preview pane in windows explorer is open and the file is opened by double clicking. Some people get a “read only” version when opening. To see the issue, you need to have the Preview pane open (which is turned off by default - which is a good thing - on Win 7, Win 8 and Win 10), Windows Explorer needs to be set to a thumbnail view, the model needs to have a thumbnail and the user needs t…

upgrading to the recent version 2018 supporting recent operating systems is always an option…

[charlottebairdmurray]

Hello,
that’s a thought - will try but at the moment I have a few deadlines on projects and can’t afford the time - will let you know how I get on
thanks