Hello,
I’ve been using SketchUp for about a month now (Found out about it in a class, and downloaded it on my own laptop a few weeks ago) Its been running good and haven’t had any problems… Until now…
As of a week ago, every now and then it would stop… freeze… and either force close or say it wasn’t responding. When it first happened it did it once an hour, today I got on to a model I’ve been working on for a few days and it force closed 5 times in 3 minutes!!! I have no clue what’s going on and I want to work on the model but cant because it wont stay open! At first I didn’t mind but now its aggravating me, and I’ve sent quiet a few error notices. Anyone know what’s going on!!! I noticed its been doing it in class too (on a different machine) Any help would be great!
(1) Make a copy of the SKP file. (We want to keep the one that is causing the crash.) Try to save this big bad file via DropBox or SkyDrive, etc. (some kind of cloud shared drive.)
(2) In SketchUp, in a copy: Window > ModelInfo > Statistics
“Purge Unused” button
… also try the “Fix Problems” button at the bottom of the same panel.
If you tell me what name or email address you put on the bugsplat crash reports, I may be able to help by identifying exactly what part of SketchUp is crashing on your machine.
I see your crash reports now (#417084, 417088, 417268).
All three of these crashes are in the internet connection handling code. On Windows, SketchUp uses the installed version of Internet Explorer to display web pages like the 3d Warehouse. Try updating your version of Internet Explorer?