When opening trimble(sketch free) by bookmarks, my projects are gone

when opening trimble(sketch free) by bookmarks, my projects are gone. My last comp crashed, so I cant see if something stored was on there.

Project name now is something, which doesn’t work, and could have been something from at least a decade ago, so not at all something that was since trimble.

What to do now as I had something for a 3D printer prepared which cost me a lot of efforts.

never mind, even if I go to help or support, this is what I get:

MyTrimbleMyTrimble

Problem Logging In

We can’t log you in because of an authentication error.

It looks very much of: we’ll never help…

What happens if you use app.sketchup.com?

Unless you had downloaded the .skp file to your computer it wouldn’t have been saved there. Normally SketchUp Free saves directly to the cloud. Maybe you aren’t signing in with the correct email and password? Maybe you aren’t looking in the project folder?

What does that mean? How long ago did you start this model? In what version of SketchUp. If you were using a desktop version on your previous computer, the model would have to have been saved on your computer in which case it wouldn’t be available on a different computer using SketchUp Free.

Trimble has owned SketchUp since 2012. If you made your model on a version pre-Trimble, you’d have to get it from the drive on which you saved it.

From the way your post reads, I suspect you’ll have to remake the model.

By the way, SketchUp Web (Free only) is NOT 2022 Desktop. It’s a browser-based version. Please correct your forum profile so you are presenting the correct information. Also add the operating system and graphics card.