I have been using Sketchup FREE for 1-2 months, after no longer finding the paid version that I previously had (the pricing increased a lot since, which is too high for the amateur dabbling that I am doing).
I had saved about 10 models in SketchUp FREE, but I no longer see any of them, they are all gone!
What happened? Was this version of Sketchup only free for a short while, after which one needs to upgrade?
Only one account as far as I can recall. I used the log in details that I had saved on an external hard drive, so I am quite confident that this is the one and only account I have.
You should still be able to access your models but now it should be clear why it looked like you didn’t have any and why the North America server was shown.
Can you open the kitchen file? Can you start and save a new model file?
Do you have any ad blockers or popup blockers running?
Create new
Open
Trimble connect
Select old saved file (which only appears in this way)
Open it
Home (again) and the opened old file appears there again.
Whew! Who knew that cleaning browser cookies could have such devastating effect.
Thanks for your help.
It’s pretty much like any website. If you clear cookies and browsing history it’s basically like you’ve never been there before. Fortunately Trimble doesn’t delete user files so they are still there when you come back to them.