Vray crashes with interactive rendering cpu+gpu

Extending SketchUp V-Ray for SketchUp
1

hi,
when i set cuda with Cpu+Gpu and i try interactive rendering, sketchup crashes.
this is the exception:

Firma problema:
  Nome evento problema:    APPCRASH
  Nome applicazione:    SketchUp.exe
  Versione applicazione:    19.3.253.0
  Timestamp applicazione:    5d9ca180
  Nome modulo con errori:    clr.dll
  Versione modulo con errori:    4.7.2053.0
  Timestamp modulo con errori:    58fa6d2a
  Codice eccezione:    c0000005
  Offset eccezione:    000000000000dfd0
  Versione SO:    6.1.7601.2.1.0.256.48
  ID impostazioni locali:    1040
  Informazioni aggiuntive 1:    0d05
  Ulteriori informazioni 2:    0d0578e4fe29204d700fd17774163520
  Ulteriori informazioni 3:    3b62
  Ulteriori informazioni 4:    3b62b00c3d701019e7afd51417e87bd0
2

Which version of V-Ray? V-ray5 does not support Windows 7
Does it work with CPU rendering, and without the interactive option?
Do you get the BugSplat window, and have you added your e-mail and sent them in?

3

hi,
i’m using vray 5.it’s working on win 7.
i can use interactive rendering without problem with cpu, with cuda (gpu), but not not together.
BugSplat doesn’t appear, sketchup crashes and close everything and when start nothing.

4

According to the V-ray documentation, as said, V-ray requires Windows 8.1 or newer. This might be a reason why this happens. Maybe you have to do with “don’t do that, then”, as other render modes do work, and if you don’t want to try updating your OS.

5

ok, i’ll try as possible on a new OS.

6

Also check that you are using the latest version of V-ray 5. There was a maintenance update just some days ago.

7

hi,
on windows 7, with last versione (5.10.4) now is working fine!

thank all for support