I recently purchased VBO Piping Pro 3.1.3 is the latest version. Ive installed it as I have done with every other extension. It shows up in extension manager but the “login” doesnt appear there is no Icon and its not listed in the Extensions pull down (the free version does). Ive reached out to them with no reply (in the last five days) called and the voice mail is full. Has anyone experienced this install problem? Perhaps im missing something. I imagine they will get back to me at some point but I would like to get the extension up and running.
Yes I quit and restarted several times. deleted the free version. used extension manager to remove then made sure the app was deleted from the directory all my extensions are located in. It shows in extension manager with a valid signature. Im stumped. Ive seen it should have an Icon that would load a login dialog but its no where to be seen. I think it should at least show up in the extensions pull down.
I don’t use the extension so I don’t know for sure but not all extensions show up in the Extensions menu. There didn’t appear to be anything to indicate which menu it would be in but look in Draw and Tools.
I looked in tools and draw. as an example some Fredo extensions are in the tools pull down so I knew that. Its an .rbz file I placed it in my plugins directory then used extension manager to install. after that I restart SU. the install created a sub directory like other extensions have done. I even removed and deleted then installed an older version of VBO. I removed the free version. reinstalled with no change. Then reinstalled the free version and it works. I thought there could have been a conflict.
After installing, did you try using the search command to find it? I believe (based on screen shots I have seen) that there is a toolbar… did you try turning that on? As mentioned, not all extensions show up in the Extensions menu.
I have never used the search command but looked it up and ran the search. It only turned up the free version. Normally when installing extensions the palette is floating then when I drag it to the tool bar it lives there. I have looked carefully at the tool bars. I appreciate all the help. It looks like I just have to wait for a response. It seems the developer is away. Im sure they will get back to me. Thank you all.
anyluck with this mate? im having the same problem and from what i can gather it maybe something todo with being on more than two machines (an upgrade in SU version is also classed as one seat).
Iv emailed the plugin creator also with no reply. This is a little annoying as i paid £100 for the plugin in a few years ago.
SU is starting to really annoy me with stuff like this also the 2024 upgrade is slow for me which has also p*ssed me off. I just want to use a software that works that doesn’t require messing around with plugins which get updated every 5 minutes that requires an update on every start up.
I honestly cant remember how I solved the issue. You might be on to it with multiple installs. Sketchup Team isnt responsible for Extensions and Plugins but always try to help. I dont use many Extensions but there are a few I have found very useful. I like that Sketchup is coded so that people can contribute to the software but each extension can be buggy or flawless. I had one with the 2024 update that had a number of installs built into it. I contacted the developer and he reset it for me. Seems like I saw the VBO guy post somewhere after the 2024 release so he is around i think. The speed issues are becoming more relevant. I have made some changes to how my files are structured, cleaned up my styles and use working and final output layers in Layout and that had helped but I think the reality is I need to update my hardware.