Upgrade of plugins

I have update reminders for my plugins however once I try and update them in extension manager it indicates they are not valid. Reason being (I think) is the email I used when setting them up originally is no longer being used.

  1. is there a way to get to the root level and change that or
  2. Do I need to uninstall them and reinstall them with my current email?
    I paid for?
    anyone else have this issue?
1 Like

No

The emailaddress is the very root and the ‘Unique Identifier’ of the database, so to speak, thus altering wouldn’t suffice.
They have to be merged:

Your profile does not indicate what version you use, but you have to be logged in with the email (=Trimble ID) which bought the extension.