Updated to sketchup 2019 and something isn't right

Lincoln2031 · February 8, 2019, 2:37pm

I have updated to sketchup 2019 and now on the home landing page where it allows me to choose my template, it allows me to see my models I have created, but when i click on one, the page is blank and I can’t do anything including draw, measure, orbit, etc. It is almost like the file is frozen.

Here is when i click on any of the recent files:

Thanks for the help here!

Lincoln

Lincoln2031 · February 8, 2019, 2:38pm

Here is the start page and what I see.

Box · February 8, 2019, 2:39pm

What is your Graphic Card? 16gb doesn’t mean anything.
Go to Window/Preferences/openGl and untick Use fast feedback and see if that makes it show up.

Lincoln2031 · February 8, 2019, 2:47pm

That did it, Thank you!

Box · February 8, 2019, 2:49pm

That means your graphic card isn’t really up to running sketchup. You should see if there is an updated graphic driver for your card.

Lincoln2031 · February 8, 2019, 2:54pm

Looking into that now.