We’ve had a user let their eval period end and not let us know about it. Now, after we enter the User Name, Serial #, and Authorization #, we’re unable to see the specific server in the Server License Directory. I’ve tried to uninstall and re-install Sketchup to be able to get the application to open so that I could set the license internally. But, it won’t open because the eval period is over.
I’ve tried everything that I can think of. Maybe some of you have an idea that I could try.